Cabby Has Answers!
Welcome to Cabby Le'Chic's FAQ hub! We've compiled answers to the most common questions you may have about our services. If you don't find the information you need here, please don't hesitate to message us directly. Your satisfaction is our priority, and our dedicated customer service team is always ready to assist you on your journey with Cabby Le'Chic. Explore our FAQs to discover more about our safe, stylish, and worry-free transportation solutions.
FAQs
How do I book a service with Cabby Le'Chic?
How far in advance do I need to book?
What is included in your services?
Are there any extra fees for the services?
What is the cancellation policy?
Is there a minimum service time?
Can I customize my trip or event?
How will I be charged for my service?
Booking a service with Cabby Le'Chic is simple and convenient! Simply follow these steps:
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Select Your Service: Choose the service that fits your needs from our website (e.g., Airport Shuttle, Van Rental, Adventure with Cabby's, Brews & Views).
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Request a Quote: Once you’ve selected your service, you can request a personalized quote. Fill out the details of your trip or event, and we'll get back to you with an invoice tailored to your specific needs.
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Confirm Your Booking: After you’ve reviewed the quote, confirm your booking, and we’ll take care of the rest!
We recommend booking at least 48 hours in advance to ensure availability, especially for high-demand periods such as weekends or holidays. However, we can accommodate last-minute bookings based on availability.
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A professional, uniformed driver with extensive local knowledge.
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Comfortable, well-maintained vehicles equipped with modern amenities (air conditioning, music systems, etc.).
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Flexible pick-up and drop-off locations within the service area (e.g., 25 miles for airport shuttles).
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Refreshments
Additional fees may apply for:
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Extra hours beyond the agreed block time (e.g., $50 per additional hour).
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Mileage exceeding the set distance (e.g., $1 per mile over the included range).
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Multiple pickup/drop off locations (e.g., $25 per additional location)
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Special requests or customizations (e.g., vehicle decorations, child car seats).
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Photo & Video Services add-on: $350 for the basic package or $500 for an extended package.
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Cancellations made 48 hours or more before the service will receive a full refund.
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Cancellations made within 48 hours may incur a cancellation fee (50% of the total service cost).
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No-shows or cancellations on the day of the service will be charged the full amount.
Yes, our minimum rental time for Van Rentals is 4 hours. For other services like Airport Shuttle, the minimum service time depends on your location and specific needs.
Absolutely! We offer flexibility to customize your trip or event. Whether it's a specific pick-up or drop-off location, a personalized itinerary for your Adventure with Cabby’s, or extra amenities, we are happy to accommodate your requests. Let us know what you need, and we’ll tailor your experience accordingly.
We charge based on the service you book. After requesting a quote, we will send you an invoice for your approval. A 50% deposit is required to confirm your booking, with the balance due on the day of service.